Terms and Conditions
Welcome to Moss & Flame ("we," "our," "us"). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or you have given us your consent to allow any minor dependents to use this site under your supervision.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.
2. About Our Products
Moss & Flame is a scented candle brand offering hand-poured candles made using premium wax blends, fragrance oils, and wicks. Due to the handmade nature of our products, slight variations in color, texture, or finish may occur and are not considered defects.
All product descriptions, fragrance notes, burn times, and pricing are provided to the best of our accuracy. However, we do not guarantee that all descriptions or content on the website are error-free.
3. Candle Safety Disclaimer
Our candles are intended for responsible use only. Moss & Flame shall not be held liable for any damage, injury, or loss caused by improper or unsafe use of our products.
Always follow candle care instructions, including but not limited to:
Never leaving a burning candle unattended
Keeping candles away from flammable materials
Trimming the wick before each use
Keeping candles out of reach of children and pets
4. Intellectual Property
All content on this website, including but not limited to text, images, logos, product names, designs, and graphics, is the intellectual property of Moss & Flame and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or exploit any content from this website without prior written permission from us.
5. Third-Party Services & Links
Our website may contain links to third-party websites or services. We are not responsible for examining or evaluating their content or accuracy and do not warrant or assume any liability for third-party materials, products, or services.
6. User Conduct
You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
Violating any applicable laws or regulations
Infringing upon our intellectual property rights
Uploading malicious code or viruses
Providing false or misleading information
Violation of these terms may result in immediate termination of access to our services.
7. Limitation of Liability
To the fullest extent permitted by law, Moss & Flame shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Moss & Flame and its affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State].
10. Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Changes will be effective immediately upon being posted on the website.
It is your responsibility to check this page periodically for updates.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
